Frequently Asked Questions

Q1.What is Swaparoo?

Swaparoo is an online service for customers to exchange goods they no longer need for Swaparoo coins which they can then spend on other items available on the Swaparoo platform whenever they choose.
Swaparoo is best described as a library of stuff.

Q2. How does it work?

Please check the video on how to sign up , add items and make a swap here.

Q3.What are Swaparoo coins?

Swaparoo coins are a form of virtual currency only usable on http://www.swaparoo.ro/ and on http://www.swaparoo.ie/

The virtual value of 1 coin is 1local currency, for example:

1coin = 1 Ron for http://www.swaparoo.ro/

1coin = 1 Euro for http://www.swaparoo.ie/

Q4.How am I allowed to use Swaparoo coins?

Swaparoo coins will be assigned to you once you sign up and once you add items on the platform (based on your evaluation of quality of items uploaded).

Once another member of the Swaparoo community buys one of your items, the system will transfer those coins to your account.

You can use the coins in your account to buy another item available on the platform, once you have agreed with the seller on the price of the item and the shipping.

Q5.Can I cash out Swaparoo coins?

NO, the coins are only allowed to be used on the Swaparoo platform, you can only get them by creating an account, adding your stuff on, swapping stuff from your account and you can get coins by reviewing another user and sharing your swapped items.

Swaparoo coins cannot be cash out.

Swaparoo coins expire if they are not used in 6 months time.

Q6.Why are you doing this?

Swaparoo loves the environment, circular economy and we take action on climate change initiatives all over the world; and we also like to help you save money and declutter your life for a better, brighter future.

I still have a question. What can I do?

We love questions and new ideas since it gives us a chance to improve all the time so please get in touch by email  at contact@swaparoo.ro or message us  Facebook at Swaparoo RO.